header left header right
Shopping Cart
Shopping Cart
Your cart is empty
View Cart Checkout

Shipping Costs & Schedule

Rates

Our goal is to provide fair shipping costs to our customers. Every package is custom made to fit your puzzle frame order and we offer very affordable frame prices with accurate shipping fees. At Puzzle Frame Factory, we calculate the shipping fee on custom size frames direct from the carrier. This is how we can offer the best shipping price to you!

Shipping Large Puzzle Frames cost more to ship because shipping carriers charge more for what they consider oversize boxes. The shipping carriers have oversize shipping fees on most packages containing puzzle frames 24" x 36" or larger.


Carriers

Our orders ship via FedEx, UPS, and USPS.


Frames Ship Assembled

We keep your cost of shipping as low as possible using innovative packaging. All frames come with the necessary instructions and hardware to complete and hang each frame.

Restrictions and Special Requests.

Please contact us prior to placing an order with any of the below restrictions, special requests, or other requirements:

  • Overnight Shipping
  • US Foreign Territories
  • Canada
  • International Shipments

For the locations listed above, additional fees may be required or in some cases not all package sizes may be available. When you contact us, please include the full ship to address and full description of all items to be shipped (shopping cart details work best).


Schedule

Once you place your order, it typically takes us 2-4 business days to custom-cut, package and ship your frames. Please allow 1-7 additional business days for the shipping carrier to deliver your order. During the holiday season (December) please allow for additional manufacturing time and possible shipping delays.

Our manufacturing facility is located in the Northeast United States (Connecticut, specifically). Orders can take as little as 1 business day to ship (such as to New York City) and as much as 5 business days (such as to San Francisco). Puzzle Frame Factory is not responsible for shipping carrier delays.